kickin

Terms of Service

By using Kickin, you agree to these Terms. Please read them carefully. If you don't agree, don't use the service.

1. Who we are

Kickin is operated by Kickin Pty Ltd, an Australian company. Payment services are provided via Monoova under their Australian Financial Services Licence (AFSL).

2. Eligibility

You must be:

• At least 18 years of age
• An Australian resident with a valid Australian bank account
• Legally able to enter into a binding contract

3. Your account

You're responsible for keeping your account credentials secure. Don't share your password. Notify us immediately at hello@kickin.com.au if you suspect unauthorised access.

4. How crew funds work

• Contributions are held in a pooled crew fund under ASIC-regulated payment infrastructure
• Funds can only be released by unanimous vote of all crew members
• A platform fee of $0.25 per $10 contributed applies at the time of deposit
• Funds are not held by Kickin directly — they're held by our regulated payment provider
• Kickin does not pay interest on crew fund balances

5. Cash out and leaving a crew

• You can leave a crew at any time before contributing
• After contributing, you can cash out your personal contributions minus an early termination fee of 1.5%
• Platform fees paid on contributions are not refundable
• Cash out refunds process within 3 business days
• Once funds are released to a partner (booking, purchase, etc.), Kickin's liability ends — no refund is available

6. Acceptable use

You must not:

• Use Kickin for illegal purposes or to launder money
• Create crews to pool funds for illegal goods or services
• Impersonate another person or create accounts in false names
• Attempt to bypass security controls or access data you're not authorised to see
• Use Kickin to harass, abuse, or harm other members

We may suspend or close accounts that breach these rules.

7. Partner deals and discounts

Kickin negotiates preferential rates with partners. Kickin is not responsible for the quality, delivery, or performance of partner products or services. Any disputes should be raised directly with the partner.

8. Fees and charges

• Platform fee: $0.25 per $10 contributed
• Early termination fee: 1.5% of contributions cashed out before fund release
• All fees are shown clearly at the time of the transaction

9. Changes to the service

We may update the Kickin service, features, or fees. We'll give reasonable notice of material changes. Continued use after changes means you accept them.

10. Termination

You can close your account anytime. We can suspend or close accounts that breach these Terms, engage in fraud, or present legal risk to Kickin or other members.

11. Liability

To the maximum extent permitted by Australian law, Kickin's liability is limited to fees paid in the 12 months before any claim arose. Nothing in these Terms limits rights under Australian Consumer Law that cannot be excluded.

12. Governing law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

13. Contact

Kickin Pty Ltd
Email: hello@kickin.com.au

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